digital Xperience | Diseño Estratégico - Strategic Design - Product and Service Development

Creation of a new financial digital product aimed at millennials

Challenge

The client, a leader in the Spanish financial sector, wanted to attract young people between 14 and 18 years old by offering them a new financial product with a family focus. To do this, he challenged us to design an innovative and attractive solution that would adapt to their needs and preferences.

Using the latest technological trends for mobile and adequate user experience optimization were the two key points that we raised at Quantion to ensure the success of the project.

Solution

To respond to this challenge, Quantion took the following actions:

Benchmark of functionalities to offer the same value

Information architecture and user experience

Benchmark of functionalities to offer the same value

Information architecture and user experience

Outcomes

At the end of the project, the company achieved:

  • Reach the proposed target audience, including fathers, mothers and legal guardians, thanks to the application of mobile technologies with an appropriate UX design.
  • Use methodologies such as Design Thinking, Service Design, UX&UI design and Lean Startup in the conceptualization and development of the application.
  • Allow the financial institution to have a new product that would allow it to attract more clients in a new market niche.

Impact on business

  • Create a new line of business to attract a new audience

  • Reach a young target that is starting out in the sector

  • Ensure the adoption of the App thanks to validations and testing

  • Retention of new users with recurring updates to the platform

  • Rapid implementation from solution identification to implementation

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